Around The Basin Bike Queenstown - Bike and E-bike Rides and Tours, Queenstown - FAQs for Visitors
Where is the 'Around The Basin' shop located?
3 Searle Lane, right in the centre of Queenstown.
What happens if the weather is very bad?
Typically, we'll make a weather call on-the-day. If you are uncertain in the morning of your ride, give us a call 45 mins – 1 hour before your shuttle departs to discuss options. We first try to re-schedule to another time or another day, but if that isn’t possible we would refund your ride (less a 3% merchant fee).
What should I bring for the ride?
Comfortable, outdoor clothing . A lightweight jacket, Water bottle, Sunglasses, A small backpack per group. We provide the bike helmets and some sunscreen. In winter a good jacket and warm pair of gloves are recommended.
Are the rides suitable for kids?
Yes. We often have families with young children out riding with us! For kids, we have 16″, 20″, or 24″ Mountain Bikes available and smaller e-bikes.
Are the rides difficult?
The Queenstown Trail is easy mountain biking; most of the 140 km network is either Grade 1 or 2 (some sections are Grade 3, with small sections of Grade 4). By “easy” we mean smooth, predictable, and well-maintained.